Privacy Policy

We're committed to supporting your personal growth journey while protecting your privacy. This statement explains how we handle your information with care and respect.​

We collect information that helps us provide you with the best possible coaching experience:

• Your contact details (name, email, phone number)

• Basic background information relevant to your coaching goals

• Session notes and progress tracking

• Website usage information through cookies

• Payment information (handled securely through our payment processor)

Your information helps us:

• Schedule and manage your sessions

• Deliver personalised coaching services

• Track your progress and adjust our approach to better serve you

• Send you relevant updates and resources

• Improve our services

• Comply with Australian legal requirements

Your trust means everything to us. We protect your information by:

• Using industry-standard security measures

• Storing data on secure servers within Australia

• Limiting access to only essential team members

• Never selling your personal information to third parties

• Regularly reviewing and updating our security practices

We only share your information when:

• You give us permission to do so

• It's necessary for delivering our services (like with scheduling software)

• We're required by law

• It's needed for legal proceedings

You have the right to:

• Access your personal information

• Request corrections to your data

• Download a copy of your data

• Opt out of marketing communications

• Request deletion of your information (where legally possible)

Our website uses cookies to improve your experience and help us understand how people use our services. You can control cookie settings through your browser.

We regularly review and update this privacy statement to ensure it accurately reflects our practices and complies with current legislation.

This privacy statement complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We're committed to protecting your privacy rights under Australian law.

If you have questions about your privacy or this statement, please reach out:
Email: paul@dovo.au
Phone: 0428 193 383

Last updated: 28 February 2025